Privacy Policy

Last updated: August 2026

Mossage respects your privacy. This page explains what information we collect and how we use it.

1. Information We Collect

• Business listing information: shop name, category, description, address, phone number, WhatsApp number, owner name, and any other details you voluntarily provide.
• Account information: email address, display name, username, and profile picture (if you upload one).
• Payment information: transaction references, payment IDs, and UPI transaction IDs. We do not store card numbers, CVV, UPI PINs, or any sensitive payment credentials — these are processed securely by Razorpay.
• Usage data: interactions with the platform (likes, dislikes, favorites, reports, chat messages).
• Technical data: IP address, browser type, device information, and cookies (if any).
• Location data: with your permission, your approximate device location (GPS) so we can show nearby shops. You can deny or revoke location access anytime from your browser/device settings, and the app will still work with manual location selection.

2. How We Use Your Information

• To display your business listing on the platform.
• To process payments and verify transactions.
• To enable community features (likes, favorites, chat).
• To improve our services and troubleshoot issues.
• To comply with legal obligations and enforce our terms.

3. Data Retention

• We retain your listing data for as long as your listing is active on the platform.
• If you delete your listing, we remove it from public view but may retain a backup for up to 30 days for recovery purposes.
• Account information (such as your email) is retained until you request deletion of your account.
• Usage data (likes, chat messages) may be retained for up to 12 months for analytics and moderation.

4. Your Rights & Data Deletion Requests

• You may request access to, correction of, or deletion of your personal data by contacting us at spacemossage@gmail.com.
• Once we receive your verified deletion request, we will process it within 5 to 7 business days.
• Please note that we may retain certain information for legal compliance, fraud prevention, or dispute resolution purposes even after your account is deleted.
• If you only want to remove a specific listing (not your entire account), you can close it from the shop detail modal or email us — we will remove it within 2 to 3 business days.

5. Third-Party Processors

• Firebase (Google): Provides authentication, database, and storage. Firebase Privacy Policy
• Razorpay: Handles payment processing. Razorpay Privacy Policy
• Google Fonts: Used for typography. Google Fonts Privacy

6. Location & Permissions

• Mossage asks for your device location only to find shops near you. Location is used at that moment and is not sold or shared with advertisers.
• You can deny, limit, or revoke location permission at any time via your browser or phone settings without losing access to the app.
• If you prefer not to share location, you can search for a city or area manually.

7. Children's Privacy

• Mossage is not directed at children under 18, and listing a business or making payments requires you to be 18 or older.
• If you believe a child has provided us personal information, please contact us and we will delete it.

8. Security

• We implement industry-standard security measures to protect your data.
• However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Updates to This Policy

• We may update this policy from time to time. Changes will be posted on this page.

10. Contact Us

• For any privacy or deletion requests, reach us at spacemossage@gmail.com.

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